Expert Debt Collection & Recovery Services in Australia

One of the more challenging aspects of running a business is knowing what to do when things go wrong. Default and non-payment from vendors and clients happen more often than you think, leaving many organisations in the lurch and unsure how to move forward.

Are you stumped when it comes to debt collection and recovering monies owed that are outstanding? Or do you kind of ignore it and hope that it will fix itself? Maybe you just get angry and lose valuable client connections that could have been maintained with the right debt collection strategy.

There are many reasons a client or vendor may become unable to meet their financial obligations with you. For instance, they may be experiencing cash flow difficulties, feeling the impact of economic downturns or market fluctuations, or withholding payment due to a dispute over the goods or services delivered.

Nonetheless, action must be taken immediately to preserve the cash flow of your business.

We advise that to be as successful as possible when it comes to debt recovery, make contact with the client as soon as the debt becomes outstanding. Of course, knowing where to start isn’t always easy, especially if your business has never encountered this issue before. Niche Trade Credit is a highly experienced debt collection agency in Sydney that can assist you in recovering your lost funds with minimal disruption to your daily operations. Here are the steps that we follow to ensure that your money is recovered quickly and effectively:

  • Within 24 hours of our office receiving the account in our hands we make and attempt to contact the client. We use a suitable worded demand letter and either fax, email or mail it and we follow it up with a demand by phone.
  • We follow up with a visit to the premises of the client.
  • We will conduct asset tracing to find the debtor if it is difficult and ensure that you receive the money that is owed.

While this is our standard process for debt recovery in Sydney, should your case demand special consideration, we will employ other measures to recover the owed funds.

Debt collection in Sydney isn’t the only area we specialise in regarding a business’s cash flow. Discover other features and services we provide to organisations in these circumstances.

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Debt Recovery & Bad Debt Insurance

Debt collection, whilst it can be effectively managed, is a business problem and can seriously hold up cash flow whilst the money you need is being recovered. No matter your industry, being on top of all your financial obligations with your creditors and suppliers is essential for maintaining a positive and long-lasting relationship. It also ensures your daily operations run smoothly, so naturally, when things go wrong externally, your finances can take a hit.

The ideal scenario is to NOT let your business finances deteriorate to this level by implementing some effective business strategies, including talking to a debtors insurance expert such as Niche Trade Credit.

We offer cash flow management services and bad debt insurance (often referred to as trade credit insurance) to businesses that want to safeguard themselves from the negative impact of debtors who cannot pay. Trade credit insurance is designed to cover losses when a customer defaults or cannot pay their debts. This insurance is a valuable tool for businesses to protect their cash flow and manage the risks associated with selling on credit terms.

Niche Trade Credit offers tailored credit insurance solutions to customers looking to safeguard their cash flow during financial uncertainty. We understand that no two businesses are the same, especially when it comes to how they manage cash flow, so we’re happy to work with you to find a suitable solution.

Through a risk assessment, considering your customer base and industry financial stability, we can determine a full-circle debt insurance package for you.

Debt Recovery & Bad Debt Insurance | Niche Trade Credit

Cash flow management services

Cash flow is the heart of every business. It keeps your lights on and employees happy, allowing you to expand your business and take it to new heights. So, if you’re experiencing interruptions to your cash flow, it’s important to act fast. As a business, you are vulnerable when you have an interrupted cash flow so an effective debtors control system is essential as part of your financial management.

Generally in Australia debtors are often allowed more than 54 days to pay their debts that are outstanding. What this means to a business owner is that they are only operating with approximately half of the cash flow that they really should have, putting a massive strain on your company’s budget. This timeframe is close to double the 30 days that most businesses use for everyday trading. One of the things that you can do is understand the number of debtor’s days that are outstanding every month to ensure that you understand the effect that debtors are having on your businesses cash flow. read more on about our Credit Insurance Australia.

However, if you are concerned about what these payment delays could mean for your business, there is something else you can do. You can also use the following steps to help reduce the amount that is owed to you or at least help to recover money if it becomes outstanding:

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    Confirm all payment arrangements with debtors in writing, including their name, how much owed and the date the payment is expected to be made.

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    Be proactive and contact clients so that payments are made by the due date. More often than not, many clients simply forget their payment dates. Staying on the ball with your creditors can ensure payments are made on time.

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    If companies are private, get guarantees from the directors to confirm payment dates.

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    Resolve any client queries quickly to promote timely payments.

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    Don’t hold onto outstanding debts – refer them promptly to a debt recovery agency

An effective debtors control system is an essential part of any business’s financial management. The good news is that you don’t need to be an expert to protect your business from the effects of an interrupted cash flow; Niche Trade Credit can take care of it for you with its Sydney debt recovery services.

Cash Flow Management | Niche Trade Credit
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Before you refer a file to us for Sydney debt collection it is essential for you to make sure that you have all the information that we need for successful debt recovery in Sydney.

The information that we need includes:

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    Personal details of the debtor —The debtor’s full name and address, please include any phone numbers for contact and also any third part that is also involved with the transaction

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    Details of the debt — The full details of the debt and if you have previously tried to recover the debt, please give us those details as well

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    Any other information to support your case — Do you have anything we use for negotiation, such as a title, lien, guarantees or security? These pieces of information could be vital in securing your owed funds.

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    Financial documents related to the debtor — This can include information, such as copies of the last statement that was sent to the debtor and a copy of their credit application

Information We Need for Debt Recovery | Niche Trade Credit


Give your business the upper hand in navigating unforeseen financial hurdles by partnering with Nichetc — a leading debt collection agency in Sydney. From securing your business and mitigating political risk with insurance to cash flow management and more, we can help you deal with unexpected financial challenges. Speak to a member of our team to learn more about our Sydney debt recovery services. 

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